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Dialogue Complaint

*Tao Loon Company:  Good afternoon, Thank you for calling Company Loon Tao.

*Berraondo S.A:  Good morning, my name is Berrando SA

*Tao Loon Company:  How do you, How may we help you?

*Berraondo S.A:  I placed an order of 20 printers and I've only received 17. The order
 number is HF5618.

*Tao Loon Company:  OH! Really

*Berraondo S.A:  This is the second time I receive an incomplete order.

*Tao Loon Company:  Sorry, we were wrong and we give the bill another customer.

*Berraondo S.A:  OH!  Ok... I urgently need the other 3 printers for ASAP.

*Berraondo S.A:  These errors are affecting me with clients.

*Tao Loon Company:  We are very sorry but it was an honest mistake.

*Berraondo S.A:  For when will I receive the 3 printers missing?

*Tao Loon Company: For the next Monday morning.

*Berraondo S.A:  Monday is a long time. Cannot send them now?

*Tao Loon Company: It may be possible now because soon it's time to close.

*Berraondo S.A:  Can you give me the email of the company to confirm the shipping?

*Tao Loon Company: If the taolooncompany@gmail.com and apologize for any inconvenience this may cause.

*Berraondo S.A: Ok, Thanks

*Tao Loon Company: You're welcome and good afternoon